Privacy policy


Our website is a valuable communication portal for customers, employees, and partners. We monitor network traffic to prevent unauthorized activity. Aqualectra is committed to a web presence safe from illegal activity and in compliance with the law.

Information we collect

When you visit our website, there are two kinds of information we collect:

  1. Impersonal statistical information collected in the aggregate: number of visitors, number of page-views, site navigation, etc.
  2. Personal information that you knowingly provide. When you register to access your account or sign up for certain products, Aqualectra collects information that helps us identify and authenticate you. This “Personally Identifiable Information” associates usage information with a specific individual or entity. Examples of Personally Identifiable Information include: customer name, address, telephone number, e-mail address, account number, etc. which allows us to provide personalized service on your return visit to the site.

We do not sell or trade information

Aqualectra does not sell or trade your personal information to any third party without your authorization. We collect personal data only to provide improved customer service.

Receipt of emails

E-mail correspondence provides a convenient means to communicate new products, rate changes, and expanded service offerings to customers. If you would like to stop receiving emails from Aqualectra, you can opt out by updating your profile information at My Account.

Links to other websites

The Aqualectra website contains links to other websites. Other sites may have privacy policies that differ from Aqualectra’s. Aqualectra is not responsible for the content that appears on linked sites or your privacy once you have left our site.